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Quality Improvement Specialist Infection Control in Columbus, OH at HSAG

Date Posted: 7/4/2018

Job Snapshot

Job Description

Under general supervision, assists the Program Director in overseeing day to day operations of the Hospital Improvement Innovation Network (HIIN) contract which is designed to sustain and accelerate national progress and momentum towards continued harm reduction in the Medicare program, help identify solutions already working and disseminate them to other hospitals and providers. Responsible for coordinating and implementing a broad range of collaborative and community activities among private and public entities to improve health and health care for all Medicare beneficiaries. Clinical topics include but are not limited to, healthcare acquired infections/conditions, ventilator associated events, sepsis, antibiotic stewardship, and all cause harm. Clinical settings include but are not limited to hospitals, nursing homes, home health agencies, physician offices, outpatient clinics and pharmacies.  Also responsible for coordinating project activities including planning, budgeting, report preparation and finalization, meeting project timelines and deliverables. 



  • Provide technical assistance and troubleshooting for the Center for Disease Control (CDC) National Healthcare Safety Network (NHSN) tracking system for Healthcare Associated Infections (HAI). 
  • Apply the CDC Targeted Assessment for Prevention (TAP) strategy to HAI improvement within the hospital setting. 
  • Communicates/consults with hospital-based infection prevention teams to identify gaps and implement action plans to reduce/eliminate HAI in the acute care setting. 
  • Coordinates project management tasks, including planning, budget analysis, staffing, communication (written and oral), and training. 
  • Communicates/consults with healthcare providers and communities on a regular basis to assist with advancing their quality improvement objectives, and to provide technical assistance and recommendations as needed. 
  • Assesses current healthcare environment, provider and community processes, support systems, and barriers. Based upon assessment findings and in collaboration with providers, partners and stakeholders, recommends appropriate interventions. 
  • Able to communicate and work well on tasks with ancillary and ad hoc team members, community partners and stakeholders to plan, facilitate, and execute activities. 
  • Utilizes clinical expertise, problem-solving techniques, flow diagrams, statistical process control charts, cause-and-effect diagrams, force field analysis, root cause analysis and other quality improvement methods to demonstrate to collaborative and community participants how to reengineer existing processes or design new ones to improve performance. 
  • Provides necessary education and materials and directs providers to resources that will assist them with understanding and utilizing problem solving and quality improvement techniques. 
  • Assists in the development of training programs and the provision of technical assistance to providers, partners, stakeholders and community members and participates in educational presentations as required. 
  • Possesses ability to discuss complex health care issues during face-to-face meetings, teleconferences, and through written correspondence with providers and stakeholders, and refer questions to appropriate HSAG associates and CMS contractors as needed. 
  • Remains current and knowledgeable about new initiatives, activities, opportunities, tools, and techniques through research, training, education, and a variety of nationally recognized sources. 
  • Routinely documents and reports on project status, on-site visit activities, provider activities, and barriers/solutions, using appropriate HSAG and/or CMS reporting tools and databases. 
  • Develops written reports, proposals and project budgets. Assures contract tasks meet client and budget requirements.

Job Requirements

  • Candidate must be an experienced healthcare professional with a Bachelor's degree or higher in appropriate science or related discipline. 
  • Three or more year’s healthcare experience in a hospital environment; specific experience with infection control in a healthcare setting. 
  • Certification in Infection Prevention and Control (CIC) preferred, but not mandatory. 


  • Proficient in the CDC NHSN web-based tracking system with the ability to troubleshoot, provide technical assistance, run and interpret reports. 
  • Knowledgeable on the CDC TAP strategy with the ability to run and interpret the TAP reports in NHSN. 
  • Knowledge of and experience with root cause analysis and quality improvement tools and techniques; customer service and culture change concepts. 
  • Clinical experience specific to infection control, antipsychotic medication reduction, pressure ulcer reduction, and/or physical restraint management, and drug safety is preferred. 
  • Successful experience with meeting planning, group facilitation, coalition building, and establishment of community focused learning and action networks. 
  • Knowledge of survey standards and requirements for The Joint Commission, and CMS is preferred. 
  • Possess general understanding of the changing health care environment. 
  • Proficient in Microsoft Office suite. 
  • Proficient in oral and written communication and interpersonal skills.




The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 




This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments). 

HSAG is an EEO Employer of Veterans protected under Section 4212. 

If you have special needs and require assistance completing our employment application process, please feel free to contact us. 

EOE M/F/Disability/Veteran