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Clinical Quality Measure Director in Tampa, FL at HSAG

Date Posted: 6/1/2018

Job Snapshot

Job Description

This position has remote potential.

An exciting opportunity is available now for individuals interested in the quality of care for patients enrolled in Medicare, Medicaid, and the Health Insurance Marketplaces. The Health Services Advisory Group, Inc. (HSAG) supports the Centers for Medicare & Medicaid Services (CMS) on healthcare quality improvement, measurement, and evaluation projects. This work includes development of quality measures for CMS public reporting and payment programs, strategic planning and policy support to prioritize measurement areas for measure development, measure evaluation, assessment of the impact of quality measures used in CMS programs, and program evaluation. 

The Clinical Quality Measure Director will serve as team lead for a project focused on developing and testing modes of measure evaluation using quantitative and qualitative inputs. In this role, the selected applicant will provide direction to an internal team of researchers, analysts, writers, and subject matter experts to meet project objectives and deliverable timelines. Typical project deliverables include technical reports, literature reviews, environmental scans, public-facing documents, and interim and final reports. Additional work products include presentations, policy briefs, option papers, and, where contractually allowable, journal articles for dissemination and publication. 

The Clinical Quality Measure Director will also collaborate with the HSAG project lead for the CMS Measure Development Plan (MDP) contract to support its work products. On the MDP contract, the selected applicant will work routinely with external technical expert panels, federal advisers, and contract officers to obtain key stakeholder input.  This individual will provide timely, responsive, and meaningful guidance to inform program and policy decisions and strategic approaches to measuring quality of care in the physician office and ambulatory/outpatient setting. Additionally, this position will support organizational business development initiatives through organizing and coordinating responses to assigned requests for proposals (RFPs), requests for information (RFIs), and other procurement-related efforts.


  • Oversight of planning, execution, and delivery of large-scale, high-visibility interim and final project reports at a level of quality suitable for CMS leadership and public consumption
  • Collaboration with MDP project lead on strategic planning and policy work for the CMS MDP contract
  • Research and quality measure expertise to inform and prioritize future clinician measure development.
  • Expertise in clinical processes in the ambulatory/outpatient setting, including, but not limited to, quality measurement, performance improvement activities, patient relations, patient safety, and physician practice patterns
  • Facilitation of standing meetings and briefings with contracting officer’s representative (COR)
  • Staff resource planning and allocations, budget projections, and management
  • Review and approval of deliverables
  • Preparation of briefs and option papers (e.g., Situation, Background, Assessment, Recommendation [SBARs])
  • Preparation, review, and approval of research papers for publication in peer-reviewed journals or as industry white papers, as agreed upon by CMS
  • Guidance to project staff, mentoring to support career growth, and knowledge sharing
  • Participation in continuous improvement and process redesign initiatives to optimize quality and efficiency of work products and processes
  • Preparation of formal responses to RFPs and RFIs

Job Requirements

  • Advanced degree in health services research, public health, epidemiology, health sciences, or a related social science.
  • Subject matter expertise in quality measurement, including familiarity with government and national quality organizations involved in the development, evaluation, and implementation of quality measures.
  • Experience directing healthcare-related research or quality improvement projects and producing national, public-facing reports for both technical and nontechnical audiences.
  • Five or more years of experience managing clinical quality measure development, implementation, or evaluation projects, preferably for the clinician/physician office setting.


    • Experience in presenting to a wide variety of audiences, including internal and external senior leadership, national stakeholders, and conferences (examples requested)
    • Outstanding verbal/written communication skills (examples requested)



    The work environment characteristics are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Occasional travel will be required, depending on contractual requirements and allowances (typically quarterly).



    This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel or workload, rush jobs requiring irregular work hours, or technological developments). 

    HSAG is an EEO Employer of Veterans protected under Section 4212.

    If you have special needs and require assistance completing our employment application process, please feel free to contact us.

    EOE M/F/Vet/Disability



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